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Embraer - Empresa Brasileira de Aeronáutica, its Divisions and Subsidiaries (the Corporation) Quality Policy is intended to ensure full Customer satisfaction through providing goods and services that comply with technological and quality standards, supplied to the international defense and aerospace market segments that meet and surpass the needs and expectations of these Customers.
This Policy is supported by the following general guidelines:
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Design, produce and support high quality products with adequate quality and safety; |
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Focus activities on preventive actions; |
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Ensure that all employees know, understand, adhere and respect Quality requirements in their work in a responsible manner; |
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Assure the best environmental and occupational health & safety practices; |
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Eliminate waste and everything that does not aggregate value; |
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Ensure ongoing improvement in all business processes through the involvement of people and teams at all levels, focused on customer satisfaction; |
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Focus on the human being as core entity of the entire development process of the Company. |
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