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News - Services & Support
Embraer adds Aerocardal to its Authorized Service Network in Chile
August 06, 2025
The company will provide line maintenance for Phenom 300 series aircraft
São Paulo, 6 August 2025 – Embraer (NYSE: ERJ / B3: EMBR3), a global aerospace leader, announced today that Aerocardal is joining its Authorized Service Center Network, dedicated to executive jets in Chile. The Chilean company is based at the Arturo Merino Benítez International Airport in Santiago and has been in the executive aviation market since 1991. Aerocardal will provide line maintenance services, including unscheduled maintenance, AOG support, and drop-ins to local and external customers operating in the country.
“Embraer continues to quickly accelerate the strategic positioning of its Authorized Service Center network, and we are pleased to now partner with Aerocardal in Chile. They are based in a strategic hub and have provided excellent service to their customers over the last decades. We hope to have a successful partnership with Aerocardal and keep expanding Embraer’s capacity, capability, and MRO footprint in Latin America and worldwide,” says Frank Stevens, Vice President MRO Services, Embraer Services & Support.
Embraer has nine Owned Service Centers for Executive Aviation and has recently doubled its MRO-dedicated capacity in the U.S., with new maintenance lines for business jets in Dallas Love Field, TX, Cleveland, OH, and Sanford, FL.
About Embraer Executive Jets
Embraer is empowering global aerospace through efficiency and innovation—benefiting from over 55 years of engineering excellence—all the while incorporating sustainable, socially responsible, and customer-centric practices. Delivering the ultimate experience in business aviation, the company offers state-of-the-art, purpose-built aircraft featuring best-in-class performance, technology and comfort. Its industry-leading portfolio consists of the Phenom 100EX, which offers unmatched cabin comfort, the highest levels of operational versatility and enhanced pilot-centric avionics; the Phenom 300E, the fastest light jet in production and market leader for 13 consecutive years; and the Praetor 500 and the Praetor 600, the most disruptive and technologically advanced midsize and super-midsize business jets, respectively. Every day, Embraer business aircraft safely operate around the globe, supported by a robust, responsive customer support network
that is top-ranked in customer service across the industry. For more information, visit executive.embraer.com.
Image: https://embraer.bynder.com/share/AC811BBB-9095-4C97-9A30EB8766EE078A/
About Embraer Services & Support
Embraer Services & Support leverages Embraer's after-sales business, creating synergy among all business units, promoting efficiency and global performance, while respecting the specifics of each segment and region. Be it Commercial, Executive or Defense & Security, the focus is thinking about tomorrow and retaining customer loyalty. The business unit also includes OGMA, jointly based in Portugal, which offers agnostic maintenance, repair and overhaul services for civil and military aircraft and engines, and Embraer CAE Training Services (ECTS), which provides training services.
Embraer Services & Support has more than 4,000 people positioned in the world to support more than 2,000 customers in more than 100 countries. The company’s network includes 80 authorized services centers, 12 owned MROs, 210 field support representatives, seven global distribution centers, and 92 flight simulators. The business unit also provides global support to all its customers through the Customer Care Center. A qualified team of technicians is available 24/7, handling over 35,000 calls per year, with more than 100,000 interactions with customers. The portfolio comprises materials solutions, pay-by-hour programs, maintenance, aircraft modifications, training, integrated support, digital services, engineering services, among others.
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